Responsible Gaming
Villento urges all Players to wager responsibly. Responsible Gamers treat play at an online casino or poker room as entertainment and keep their level of play within their means. There are a small percentage of players who lose sight of the entertainment experience and develop poor gaming habits. This can result in unnecessary hardship and Villento urges all players to keep the following in mind:
Gambling should be entertaining and not seen as a means to making money
Keep track of the amount of money you spend and only gamble what you can afford to lose. Do not chase your losses.
Keep track of the amount of time you spend gambling.
Back to topRESPONSIBLE GAMING POLICY
While most people gamble for social enjoyment, Villento acknowledges that gambling can create problems and harm some individuals. These problems can range from over-spending to pathological gambling addiction. Villento is committed to creating a responsible gaming environment by implementing and maintaining eCOGRA's responsible gaming requirements for the benefit of both players and staff.
Back to topASSISTANCE FOR PROBLEM GAMBLING
Should you require any assistance or advice on problem gambling, please contact one of the organizations listed below.
| Country/Area/Description/Web Site | Help Line |
| USA | |
| National Council on Problem Gambling | 1-800-522-4700 |
| Hot Line Number for Northern California | 1-800-287-8670 |
| Hot Line Number for Greater L.A. Central | 310-478-2121 |
| Hot Line Number for Palm Springs | 760-325-2808 |
| Hot Line Number for Greater San Diego | 1-866-239-2911 |
| Gam-Anon, International Service Office | 718-352-1671 |
| Compulsive Gambling Institute | 1-800-GAMBLER |
| Council of Compulsive Gambling of New Jersey | 1-800-GAMBLER or 1-800-426-2537 |
| Massachusetts Council on Compulsive Gambling | 1-800-426-4555 |
| Connecticut Council on Problem Gambling | 1-800-34-NOBET |
| NICOS Chinese Health Coalition Problem Gambling | 1-888-968-7888 (Mandarin and Cantonese) |
| UK | |
| Gamblers Anonymous | 08700 50 88 80 |
| Canada | |
| British Columbia Partnership for Responsible Gambling | 1-888-795-6111 |
Back to top
PLAYER PROTECTION MEASURES
Villento is committed to assist you in enjoying your play with us. There are many options available to help you, including reducing your deposit limits to restrict your spending or self-exclusion from our casinos for a limited period. Please contact our Customer Support for more information and any assistance that you may require.
Back to topPROCEDURES FOR SELF-EXCLUSION
If you feel that you are losing control of your play and would like help in restricting your access to our casinos, Villento offers you the following options:
- A minimum 7 day cooling off period
- A minimum 6 month self-exclusion period.
Please contact Customer Support, for immediate assistance.
Back to topFILTERING PROGRAMS
Please note that the minimum age of persons able to register and play at our casinos is 18 years. Should you require a filter to block gaming websites from any underage persons, please visit the following sites for more information on how this can be implemented:
- www.cyberpatrol.com
- www.gamblock.com
- www.safekids.com
- www.surfcontrol.com
- www.solidoak.com
- www.netnanny.com









